Reference

Open buastogel Privacy Policy for Indonesia

We spell out how we collect, use, store, and share account data tied to your profile, including login records, device details, and payment checks for DANA, OVO, GoPay…

Account dataCookie choicesPayment checksLocal law
buastogel Open buastogel Privacy Policy for Indonesia
CONTACT PATHS

Browse privacy support when you need us

For privacy requests, we answer through live chat, WhatsApp, and email, with the same case log kept across each channel.

Live Chat Open live chat from your account page and send the request from the registered…
WhatsApp Use WhatsApp when you cannot reach the dashboard.
Email Email works for longer requests, including a copy of your stored record or a…
SECURITY HABITS

Switch to buastogel data safeguards

Each privacy rule here is built around one idea: keep only what we need, let you see what we hold, and secure the rest.

Account Records

We store the minimum profile and activity data needed to run your account, confirm your session, and answer disputes.

Cookie Settings

Cookies keep you signed in, remember language choices, and store consent settings on mobile or desktop.

Ownership Checks

When you change a password, phone number, or wallet detail, we ask for a verified email or chat confirmation.

Retention Window

We keep records only for the time needed to serve your account, settle a question, or meet a legal request.

Change Requests

If you spot an error in your name, phone, or email, send the correction from the registered address.

Contact Log

For privacy requests, our team keeps a case log with the action taken, the date, and the channel used.

Browse common privacy questions

Use the questions below to check what we hold, how we verify requests, and which channel fits a correction or access case. We keep the language plain so you can move from a quick check to a verified request without guessing whether to use live chat, WhatsApp, or email. If local law changes what we can share, we will say so in the reply.

It covers the account details we collect, how we use cookies, how payment checks work for DANA, OVO, GoPay, and QRIS, and how you contact us for correction or deletion requests.

Send the request from your registered email or through live chat, and we will verify ownership before sharing the record. If local law limits part of the request, we will explain what we can provide.

Yes, after we verify the old and new contact details. Start from the registered account, confirm the change through chat or email, and wait for approval before the profile is updated.

Cookies keep you signed in, remember language choices, and store session settings on mobile or desktop. If you clear them, some pages may ask you to sign in again.

Only staff who need it for support, security checks, or payment verification can access your record. Every access is tied to a case log, so we can track what changed and when.

You can ask us to close or remove parts of your profile where local law permits. Some records may still stay for fraud checks, dispute handling, or other legal duties.

Access depends on local law and is available only where local law permits. If your region is not supported, we will not process account access there or ask you to bypass that rule.